Legal
Information
Our commitment to transparency, privacy, and compliance
Privacy Policy
Last updated: October 6, 2026
1. Information We Collect
We collect information you provide directly to us, including name, email address, company information, and project details. We also collect usage data, including IP addresses, browser types, and interaction patterns with our services.
2. How We Use Your Information
Your information is used to provide and improve our services, communicate with you about projects, send technical updates, and ensure the security of our platform. We never sell your personal information to third parties.
3. Data Security
Security controls for a specific service are described in the applicable agreement. Contact us for details relevant to your enquiry.
4. Your Rights
You have the right to access, correct, or delete your personal information. You can also opt-out of marketing communications and request data portability. Contact us at support@cynapse-labs.com to exercise these rights.
5. International Data Transfers
If an engagement requires an international data transfer, the applicable processing arrangements and safeguards must be identified in its written terms.
Terms of Service
Last updated: October 6, 2026
1. Service Agreement
By accessing or using Cynapse Labs Inc services, you agree to be bound by these Terms of Service. These terms govern your use of our cloud infrastructure, cybersecurity, consulting services, and related offerings.
2. Service Availability
We strive to maintain Reliable Availability for our services. However, we do not guarantee uninterrupted access and may perform scheduled maintenance. We will provide advance notice of planned downtime when possible.
3. Intellectual Property
You retain ownership of data you provide. We retain ownership of our website content and service materials. Custom solutions developed for you are governed by individual project agreements.
4. Limitation of Liability
Cynapse Labs Inc shall not be liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for services in the 12 months preceding the claim.
5. Termination
Either party may terminate services with 30 days written notice. We reserve the right to suspend services immediately for violations of these terms or illegal activities.
Cookie Policy
Last updated: October 6, 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze how our services are used.
2. Types of Cookies We Use
Essential session storage may be used for account access and site operation. We do not describe analytics or advertising cookies as active on this site.
3. Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.
Questions About Our Legal Policies?
If you have any questions about our privacy policy, terms of service, or cookie policy, please contact us:
support@cynapse-labs.com